Client Reviews

Isabelle D.

September 18, 2022

"After much difficulty and stress searching for apartments on my own, I had such an amazing experience with Next Step Realty! My broker, Sophie, was knowledgeable, reassuring, and kind. On the day of our appointment, she had 8+ options for me to view; by the end of the day, I had submitted applications for multiple apartments! What could have been an otherwise very stressful process was seamless from start to finish. Now, I am living in my dream apartment and I absolutely love it! I cannot thank Sophie and Next Step Realty enough."


Julia N.

September 16, 2022

"We were looking for our first New York apartment starting September 1, 2022. Needless to say in this crazy market we needed some help to understand the process and to actually find a place! Heidi at Next Step did an excellent job getting our paperwork together ahead of time so we could be as quick as possible in submitting an application, as well as putting together a great day of tours so we could be as efficient as possible throughout the day. We found an apartment the same day and are so grateful for Heidi's help and professionalism. Thanks Heidi!"


Josefine N.

September 13, 2022

"Our realtor Sophie was incredible — she was very available and reassuring throughout the entire process! Even when our plans changed last minute and we were concerned about being able to find an apartment within our timeline, Sophie worked tirelessly to make sure we ended up with an apartment we loved. The whole experience would have been so much more daunting and stressful without her help."


Noah B.

September 12, 2022

"My apartment search was done so efficiently that it was no hassle at all. More importantly, I am very happy with the apartment that was recommended. My agent Jordan was very helpful and responsive to my criteria. Also, he was able to make great recommendations as to how to best use the space of the apartment in terms of furniture layout."


Steven V.

September 12, 2022

"Working with Next Step Realty was a great experience! Our agent, Victoria, was communicative every step of the way. We moved to NYC from the Midwest, and she was very helpful getting us prepared with all the NYC-specific paperwork ahead of time, which made the application process smooth and efficient. Once we selected our apartment, all we had to do was tell Victoria which one we wanted and, before we knew it, it was ours. I highly recommend Next Step, especially for new comers to the city."


Michaela M.

September 11, 2022

"Next Step Realty and our agent Sophie made a stressful experience so easy! She clearly laid out our options and helped us to navigate a difficult market. We are so glad we chose to use Next Step Realty!"


Nathalie W.

September 11, 2022

"I had a great experience with Jake Vitale at Next Step Realty. Jake was recommended by one of my colleagues and I would definitely recommend him to others. Jake is responsive, knows what he is talking about and made it possible to find an apartment in just 1 day. I could pick up the keys the day after our tour; much faster than expected. Thanks Jake! "


Nicholle K.

September 10, 2022

"I highly recommend working with the Next Step Realty when looking for a place in the city, especially if you don't have the time or ability to spend multiple days in the city before moving here. I worked with Luke Walsh, and he was wonderful. We had a call before the showings so that he could understand my must haves and budget. He also provided me with a comprehensive list of documents I would need when applying for an apartment. The day of Luke showed me multiple apartments via a black car. Each apartment met my criteria and budget as discussed. I applied to my favorite and got approved within the hour. Having his professional guidance and support was invaluable, especially given my lack of familiarity with the NYC rental market. I'm now living in said apartment and LOVE it. Thanks, Luke!!"


Abby R.

September 09, 2022

"Heidi was extremely helpful when navigating a difficult market and the obstacle of not being physically in the city yet. We appreciate her greatly!"


Ali M.

September 09, 2022

"Moving to Manhattan is a daunting experience, especially when you don't know the neighborhoods. I was linked with Jake Vitale at Next Step Realty and immediately I felt at ease. Jake and I had several conversations before I even landed in the US - he asked my likes, dislikes, preferred neighborhoods and non-negotiables so that he could fully understand the type of apartment I was looking for. At every step Jake was quick to respond to any query. On the day of the apartment viewings, he was very welcoming when I arrived at the office and went through the schedule for the day. He explained everything extremely clearly and walked me through how the process would work when I wanted to apply for an apartment. As we were driving between appointments, Jake was also filling me in with hints and tips about living in Manhattan which was a godsend! After submitting my application for my apartment, I was delighted to receive notification from Jake within an hour (!!) that my application had been received. This was much quicker than I expected and it was all facilitated through Jake. His relationship with the building managers and leasing agents is very strong. Finally on moving day, I got the sweetest message from Jake wishing me all the very best with moving into my apartment. Now that is service right there, remembering when your clients are moving (especially when it was around 6 weeks after our viewing day). Those little touches mean the world! I wouldn't hesitate in recommending Jake as a Broker to anyone. He is extremely patient, personable and knowledgeable... all of which makes a brilliant Broker. Thank you Jake!! "