Client Reviews

Ali M.

September 09, 2022

"Moving to Manhattan is a daunting experience, especially when you don't know the neighborhoods. I was linked with Jake Vitale at Next Step Realty and immediately I felt at ease. Jake and I had several conversations before I even landed in the US - he asked my likes, dislikes, preferred neighborhoods and non-negotiables so that he could fully understand the type of apartment I was looking for. At every step Jake was quick to respond to any query. On the day of the apartment viewings, he was very welcoming when I arrived at the office and went through the schedule for the day. He explained everything extremely clearly and walked me through how the process would work when I wanted to apply for an apartment. As we were driving between appointments, Jake was also filling me in with hints and tips about living in Manhattan which was a godsend! After submitting my application for my apartment, I was delighted to receive notification from Jake within an hour (!!) that my application had been received. This was much quicker than I expected and it was all facilitated through Jake. His relationship with the building managers and leasing agents is very strong. Finally on moving day, I got the sweetest message from Jake wishing me all the very best with moving into my apartment. Now that is service right there, remembering when your clients are moving (especially when it was around 6 weeks after our viewing day). Those little touches mean the world! I wouldn't hesitate in recommending Jake as a Broker to anyone. He is extremely patient, personable and knowledgeable... all of which makes a brilliant Broker. Thank you Jake!! "


Noah L.

September 09, 2022

"I really enjoyed working with Next Step Realty and my agent Marilyn! I was on a real time crunch and she made coordinating and finding the right apartment such a breeze. Touring took one day and I was ready to sign by the end of it. Extremely accommodating and thoughtful service!"


Rachel P.

September 09, 2022

"I had a great experience with Jake Vitale at Next Step Realty. I made an appointment with him on a Tuesday, was in the city looking at apartments that Friday, and had signed a lease by the following Monday. The process was all very simple and easy, and Next Step made it as stress free as possible."


Connor C.

September 04, 2022

"We were very pleased with our realtor Victoria. She helped us find a great place very quickly. She was very knowledgeable about the real estate market in general and had done a lot of research in advance of our tour. Can't recommend Victoria highly enough."


Kedar G.

August 31, 2022

"We went through Next Step to find our current apartment in Manhattan. The process started with a couple phone calls with our agent Sophie about everything, big and small, that we sought. Then we spent a morning touring the apartments she found which mostly fit our preferences. Start to finish, the process was smooth and professional."


Madeline Z.

August 30, 2022

"Next Step made finding an apartment in NYC an extremely manageable process. Starting with our first phone call, Victoria was extremely professional, transparent re: the current realities of the market, and also made sure to reassure me that we'd find a place that fit my requirements. Sure enough, she was able to find an apartment that checked every single box and was within my budget. Victoria and Next Step somehow managed to make the stress of moving to a new city enjoyable!"


Nolan A.

August 30, 2022

"Marilyn is a fantastic realtor! Not only is she knowledgeable and communicative, she went above and beyond to ensure that my transition to NYC from Canada was as smooth as possible. The apartment hunting process was fast and easy - with Marilyn's help, I found the right apartment for me in one day!"


Margaret O.

August 29, 2022

"Our experience with Next Step Realty in West Village was even better then we would have expected. They made the search for an apartment so incredibly easy. My boyfriend and I were both coming to New York from out of state and not being in the city to look at places was too difficult to try and make work. When we arrived they greeted us with lots of hospitality and then instantly took us out to begin looking at places. Our broker we worked with, Jake, was phenomenal. A couple of weeks before we spoke to double check we were all on the same page with our budget, areas we are interested in, and things we are looking for. Jake was incredibly knowledgeable about the New York neighborhoods and showed us places that were exactly what we were looking for, as well as some other places to get a good idea of what we would want. His communication, knowledge and support is something you would never get with trying to find a place online or on your own. In today’s market, working with Next Step and Jake is sort of a must-do. We both highly recommend using them on your next apartment hunt."


Miranda H.

August 29, 2022

"It was wonderful to work with Next Step. The whole process was smooth and Marilyn helped us find our dream apartment."


Clayton H.

August 26, 2022

"Working with Next Step to find an apartment was a great experience. Ryan was a great help and went above and beyond"